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Not sure if an item is exactly what you want? Want to see and touch it before you buy? Can't make your mind up between two items?
We understand that this will sometimes be the case as jewellery is such a personal purchase that you can't always see exactly how something will look, even from our rather lovely pictures.
We also positively recommend it for our more expensive diamond jewellery as we are confident that you will be pleasantly surprised by the quality we provide compared to some items we have seen offered for sale on the internet. You can also speak to our trained diamond advisors face-to-face to ensure that you end up with the perfect item for you.
So while you are very welcome to shop and pay online with us, you can also choose to have your order sent to your local F Hinds store where you can pay for it on collection. If you change your mind, you are under no obligation to buy.
Your order will normally take up to one week from when we receive it providing the item(s) you purchase are in stock*.
It’s a really great way to shop. If you would like to collect your order from a store simply select 'Collection' as your postage option when placing your order online with us. You will then be given a choice of all our stores from which to select. Once you have specified your chosen store, checkout as normal and your order will be sent to your favourite store.
Upon receiving your order the store will hold your items for a period of two weeks. If they are not collected they will then be returned to our stock.
If you are not sure when you will next be able to visit your local store but want to guarantee that your item will be held for you, please pay for the item as normal at the checkout and select "In Store" collection. Items ordered this way will be sent to the store as soon as possible and should be there within 5 working days if we have them in stock*.
* The local store will notify you when your order is ready for collection. If it is necessary to order an item and as a result we anticipate a longer delivery time, we will email you. NB This free service is subject to availability.