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Customer Services

We are very happy to help...

At F.Hinds we pride ourselves on the level of customer care offered. Whether you visit us online or in store we aim to ensure your experience is an enjoyable one and that you will have no hesitation in making us your family's jeweller, as so many of our customers have done over the past 160 years.
Should you have a specific enquiry or would prefer to talk to us in person then please contact us by the following:

For queries relating to products seen online, when a recent order will be dispatched or about anything you have read online, please contact us on:

01895 201040 / 0800 034 4637 (option 2 or 3) Mon - Fri 09:00 - 17:00 or email us at

For anything relating to one of our branches i.e. items purchased in store, store complaints or about store services, please contact us on:

01895 201000 (asking for customer services) Mon - Fri 09:00 - 17:00 or email us at

You can also write to us at:

Customer Services
24 Park Road

For careers advice and information please email us at or head to our Careers page.
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